Privacy Policy

Last updated on: Aug 3, 2026

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, shipping address, billing address, and email address.

Customization Data: If you order custom products (e.g., custom scrunchies or personalized items), we may collect any images, text, logos, or design details you upload or provide to fulfill your order.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing (if applicable): With your explicit permission, we may send you emails about our store, new products, special offers, and other updates.

SECTION 2 – CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your payment card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no (opt-out).

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time, by contacting us at info@themonsterish.com or mailing us at:

Photonics Limited

35 Crowden Way, London SE28 8HE, United Kingdom

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

SECTION 4 – WEBSITE PLATFORM & PAYMENT PROCESSING

Our store is built on the WordPress/WooCommerce platform. Your data is stored through WordPress/WooCommerce data storage, databases, and general applications on secure servers protected by firewalls.

Payment Processing: We use third-party payment gateways, including Stripe and SumUp, to process your transactions securely. Your payment card information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

For more details on how your payment data is handled, you may also read the privacy policies of our payment service providers:

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (e.g., shipping carriers, payment processors, analytics tools).

However, certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies (such as pixels and web beacons) to provide a personalized shopping experience, serve targeted advertising, and analyze our web traffic.

We use cookies for:

Essential Operations: Enabling core functionalities like site navigation, shopping bag features, and secure checkout.
Analytics & Performance: Analyzing visitor numbers, behavior, and popular product pages to improve our store.
Marketing & Advertising: Assessing the success of marketing campaigns, serving personalized ads, and supporting affiliate tracking.

Managing Cookies: You can choose to disable or block cookies through your browser settings. However, doing so may affect your ability to use certain features of our store.

SECTION 8 – YOUR DATA PROTECTION RIGHTS (GDPR / UK GDPR / CCPA)

Depending on your location, you have rights regarding your personal data under legal regulations such as the UK/EU GDPR:

Right to Access & Rectify: The right to request access to or correction of the personal data we hold about you.
Right to Erasure (“Right to be Forgotten”): The right to request that we delete your personal data, subject to legal and tax retention requirements.
Right to Data Portability: The right to request a copy of your personal data in a structured, commonly used format.
Right to Opt-Out: The right to opt-out of marketing communications or targeted advertising at any time.

To exercise any of these rights, please contact our Privacy Compliance Officer at info@themonsterish.com.

SECTION 9 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, or via email, so that you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply request more information, please contact our Privacy Compliance Officer:

Privacy Compliance Officer

Company: Photonics Limited

Email: info@themonsterish.com

Address: 35 Crowden Way, London SE28 8HE, United Kingdom